Privacy & retention

We collect only what we need to serve your documents and run your account.

What we collect

• Account details: name, email, phone (when you register)
• Service requests: document type, recipient name/address, notes
• Order status and attempt history

How long we keep it

We keep your data until you ask us to purge it, or until a law requires us to retain or disclose it. You can request deletion from your account page at any time. Staff action purge requests promptly.

Your rights

• Request a copy of your data
• Request correction of inaccurate data
• Request permanent deletion (purge)