Process ServingPolicyOkanagan
LCOR Process Service Policy
How we serve, document, and (when needed) escalate to substituted service. Clear, consistent, and built to hold up if a file goes to court.
1. Service Threshold — The "Rule of Three"
- Initial package: standard service includes a maximum of 3 attempts at a single address.
- Scheduling: attempts must be performed across at least two distinct time windows to demonstrate due diligence (e.g. one morning/mid-day attempt and one evening or weekend attempt).
- Documentation: every attempt is logged with specific detail — time, date, observations of the property, and the result of the attempt.
2. Additional Service Attempts
- Pricing: after the initial 3 attempts are exhausted, the client may request additional attempts at $25.00 per attempt.
- Admissibility: all additional attempts are logged with the same level of detail as the initial attempts, so they remain admissible for a future Affidavit of Attempted Service.
3. Policy for Substituted Service
- Trigger: once the initial attempts (or authorized additional attempts) are completed without success, LCOR moves the file status to "Administrative / Legal Prep."
- Affidavit production: at that stage we prepare an Affidavit of Attempted Service for the client to use when applying to the court for an order for substituted service.
- Note on mail: registered mail is not a valid method of service unless explicitly ordered by a judge. LCOR will not use mail as a substitute unless a court order is provided.
4. Exception Clause
If a server obtains "hard evidence" of evasion — for example, visual confirmation of the target, or credible confirmation that the target is inside and refusing service — LCOR reserves the right to cease attempts immediately and prioritize preparation of the Affidavit of Attempted Service, to expedite the client's court application.
This is our operational policy, not legal advice. Service rules vary by court, jurisdiction, and document type; we follow the applicable rules for each document we serve. Questions?
Contact us.
Ready to serve?
Flat $150 base (3 attempts) + $50 add-ons. Pay by Interac e-Transfer on completion.
Request Service